Terms of service

TERMS OF SERVICE OVERVIEW

Welcome to Romancy. The terms “we”, “us” and “our” refer to Romancy. Romancy operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide a curated self-care shopping experience. Romancy is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

To access certain features or complete a purchase, you may be required to provide personal information, including email, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another party.

SECTION 2 – OUR PRODUCTS

We strive to display our products as accurately as possible; however, colors, textures, and appearance may vary depending on your device or screen settings.

We do not guarantee that products will meet your personal expectations. Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Romancy reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is processed and confirmation is sent.

Once an order is accepted, cancellations may not be possible. Returns and exchanges are governed by our Return and Refund Policy.

Purchases are intended for personal or household use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price shown at checkout. Prices do not include taxes, shipping, customs, or handling fees unless stated otherwise.

You agree to provide accurate payment information and authorize us to charge your payment method for all purchases and applicable fees.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. Romancy is not responsible for delays caused by carriers, customs processing, weather conditions, or events beyond our control.

Once an order is transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, logos, designs, and trademarks, is the property of Romancy or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Romancy is powered by Shopify. All purchases are made directly with Romancy. Shopify is not responsible for any aspect of transactions between you and Romancy.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy. Shopify may also collect and process data as part of providing the Services.

SECTION 11 – FEEDBACK

By submitting reviews, comments, or other content, you grant Romancy a worldwide, royalty-free license to use, reproduce, modify, and display such content for any purpose.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate at any time.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, violate laws, infringe rights, transmit malware, or interfere with the operation or security of the Services.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice. Certain provisions will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, except where prohibited by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Romancy shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Romancy, Shopify, and their affiliates from any claims arising from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Romancy and supersede all prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 22 – HEADINGS

Headings are included for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to:

Trade Name: Romancy
Email: support@shopromancy.com

Business Location: United States