Shipping policy
SHIPPING INFORMATION
At Romancy, we thoughtfully prepare every order to ensure it arrives safely and beautifully.
PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
SHIPPING TIMES
Estimated delivery times (after processing):
• United States: 3–7 business days Â
Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.
SHIPPING RATES
Shipping costs are calculated at checkout based on your location and order size. Promotions or free shipping offers may apply and will be clearly shown at checkout.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
LOST OR DELAYED PACKAGES
Romancy is not responsible for delays caused by carriers or incorrect shipping information provided at checkout. If your package is marked as delivered but you have not received it, please contact the carrier directly.
If you believe your order is lost, contact us at support@shopromancy.com and we’ll do our best to assist.
ADDRESS ACCURACY
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
QUESTIONS
If you have any questions about shipping, please contact us at:
support@shopromancy.com